Digital Confidence: Gaining Confidence in Virtual Training Facilitation

This course will introduce you to skills needed for effective online facilitation. By taking this course, you will learn specific strategies and tips for facilitating learning and managing different personalities and situations in an online training environment.


  1. Define what virtual training is and explain the facilitator’s role in making virtual training a success;
  2. Apply virtual facilitation and management techniques in their program’s upcoming training sessions;
  3. Familiarize yourself with the ZFF Online Training platform and the updated training protocols for virtual training sessions.


  • ZFF Staff


The course will take 4 hours to 1 day to complete depending on your pace and access to resources.

Gaining Confidence in Virtual Training Facilitation
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